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FAQ

SHIPPING

All items are delivered by Australia Post.
Please contact us for larger International orders for a custom shipping quote.

PRIVACY POLICY

We do not collect personal information when you visit our site unless you place an order or register with us for the purpose of purchasing from our store. We do not give to third party vendors any customer information.

ORDERING POLICY
Please make sure all of your information is correct before ordering personalised items, we can't take responsibility for wrong orders. We do not provide proofing, unless already arranged for an order.

We currently don't offer returns, refunds or change of mind.
As our products are custom and hand crafted, they are thoroughly inspected before we ship our products. They leave our studio with great care.

 

Please email us about a product if you have a concern after ordering or receiving and we will advise on each individual order. Thank you.

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